This Privacy Policy governs the manner in which Strait Answers collects, uses, maintains and discloses information collected from users (each, a “User”) of the straitanswers.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Strait Answers.
Personal identification information
We will only collect personal identification information from Users if they voluntarily submit such information to us.
Non-personal identification information
We may collect non-personal identification information about Users via Google Analytics whenever they interact with our Site. Non-personal identification information may include the date and time, browser name, the type of computer and technical information about how Users found and connected to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site does not place “cookies” files on your computer to track User activity. This Site may use Google Analytics features including ‘Remarketing’. Strait Answers may sometimes use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on Users past visits to our website.
Using the Ads Settings in Users Google account Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
How we use collected information
Strait Answers may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We may use feedback you provide to improve our products and services. - To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
Strait Answers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Strait Answers
(925) 753-1040
strait@straitanswers.com
This document was last updated on December 13, 2013